We want you to be completely satisfied with your new swimwear and we understand that shopping online can be tricky. Should your new swimwear not be the right fit, we are more than happy to offer you an exchange for another size, colour, style or a refund. Items must be returned within 14 days of receipt to be eligible for a refund.
To be eligible for a refund all items must be in their original condition including tags, sanitary stickers and packaging. All returned items must be unworn, unused, unwashed or unsoiled. Born Bair Swimwear reserves the right to deny a refund if the items do not comply with our returns policy and will be returned to sender. You will be notified via email if your items do not comply.
Please note that the cost of return shipping is at your own expense and is non-refundable. We recommend that you obtain a tracking number and proof of postage when making a return as any items that are not received by Born Bair Swimwear are not able to be refunded.
You will receive an email confirmation once we have received your return.
Refunds will be processed to the original credit card or paypal account. If your chosen payment method is Afterpay, the refund will be processed to your original debit or credit card.
We cannot guarantee sizes or styles will be available when making an exchange or return. If the size or style is not available you will be given a credit to use.
Please note we do not offer refunds on sale items.
If you require a replacement size, colour or style please download and complete the returns form and email it back to us at firstname.lastname@example.org.
Born Bair Swimwear Returns
GPO Box 1704, Brisbane QLD 4001